Managed Services

Sometimes it just makes plain commercial sense to relieve your internal organisation from the burden and cost of non-core activities.

e-docs offers a range of managed document services that will dovetail with your in-house systems and resources:

Document Capture

Our team of experienced operators provide extensive and reliable scanning services to help smooth those document processing peaks and enhance the productivity of your operation.

Both on-site and off-site services are available, delivered under secure conditions. A fully specified service is inclusive of:

• Collection, transport and preparation
• Scanning, indexing/coding and verification
• Document v image quality assurance check
• Data export and writing to final media

Document Hosting

Document capture services can be upgraded to a fully outsourced facility. We will not only scan and file your documents but also store them in your own secure repository on one of e-docs’ high performance e-port™ web servers giving you 24x7 access to your documents from any standard PC in any location.

Access to your document repository is fully controllable through a simple ‘management console’ enabling variable document access levels to be set. These can range from ‘view only’ to full ‘administrator rights’ and can be extended, as circumstances dictate, to encompass external parties such as customers and business partners.

If you’d prefer to forget about the responsibility and cost of system management then let e-docs take care of IT leaving you free to take care of business. Service levels include:

• 99.9% availability and fastest possible access
• Routine back-up, disaster recovery and roll-back procedures
• System security monitoring